IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER FOR WBR PUBLIC UTILITIES

During the period of June 1 through September 30, 2022, we were required to collect a total of 20 lead and copper samples. All 20 samples were collected, however, 2 of the 20 samples were unable to be analyzed within the required time period due to a 14-day shelf life expiration occurring. Please note that the results of the 18 samples that were able to be analyzed were below the lead and copper action levels. In addition, results of past monitoring show that the system has remained in compliance with lead and copper.  

Necessary action has been taken to prevent this violation from recurring and we are scheduled to collect another round of 20 samples during the period of June 1 and September 30, 2023. Please share this information with all the other people who drink this water, especially those who may not have received this notice directly.

This sampling took place within WBR Public Utilities Water district which serves appx. 1,450 customers. Please feel free to contact us with any questions or concerns at 225-336-2406.

West Baton Rouge Parish Natural Gas and Water Systems serve most of the parish with natural gas and water. All customers are located parish-wide with the exception of the City of Port Allen which provides gas and water service to all the customers in the city limits.

As of May 1, 2017, West Baton Rouge Parish Natural Gas and Water Systems will no longer guarantee same day reconnects, nor will we offer after hour reconnects. This means, should your services be disconnected for any reason, they may not be reconnected until the following business day. 

Tampering

Tampering with the locking device is not allowed, should a lock and/or valve or any other equipment be broken, a fine will be assessed and charges may be filed against the customer.

Paying

We offer multiple ways for our customers to pay their bills, such as the following:

• Brusly Office on E Street Francis, with a drive thru.
• Credit card payments are taken in the office and over the phone.
• A drop box located at the Addis Town Hall.
• Online payments can be made HERE
• Payments can be mailed in to our PO Box 807, Port Allen, LA 70767
• Port Allen office, with in office payments and drive through payments.
• We have night depositories located at both our Port Allen and Brusly locations.
• We offer Bank draft free of charge, we draft on the 5th of each month.

Deposits

West Baton Rouge Parish Natural Gas and Water Systems will require a natural gas deposit of $125, water deposit of $25, and a garbage deposit of $25, for all new homeowners and renters. All current homeowners and renters at their current location as of April 30, 2017, will be grandfathered in and not required to pay a deposit. Should they move to a new location, a deposit will be required.

Not Home

If your services have been unlocked during working hours and you were not home for our technician to turn on your services, we can only unlock the meters and you must turn on the meter(s) yourself.